How do I request a quote?

We have TWO different methods to Request a Quote — you choose which method you prefer. Both are a quick and easy way to help you start planning your event.

  1. Online Form
    Complete a simple one page form by telling us about your event and selecting items you are interested in.
    or,
  2. Add to Quote Button
    As you browse our rentals, simply click the Add to Quote button. When you are done, submit the Request by answering just a few questions about your event.

Either method will give us the information we need to provide an estimate. There is no need to complete both. Once you complete and submit your request for a quote, our team will then assist you with further details and provide an estimate via email.

Feel free to reach out to us for assistance or inquiries. We are here to make your event a memorable one!

What is your rental policy in a nutshell?

A 50% non-refundable deposit is due at the time of booking. If for any reason you need to cancel, you must give written notice within 5 business days prior to delivery/installation in order to avoid full charges on all reserved equipment. If for any reason you need to reschedule, then everything, including monies paid, will be transferred to the new date.

We accept checks and all major credit cards. You can call to pay over the phone with a credit/debit card. There is a 3% processing fee for each card transaction.

Reservation must be paid in full prior to delivery.

How far in advance should I book my rentals?

We recommend booking your rentals as early as possible, especially during peak event seasons. This ensures availability and gives you ample time to plan your event details. Most customers reserve their items six months to a year in advance.

Can I stop by to talk about my event in person?

Yes, of course! We would love to discuss your event and help you plan everything in person. However, we do require appointments for in-person consultations. If you drop by, the events team may or may not be there.  They have crazy hours, depending on the amount of work they have in a single day. And our event planner works remotely.

You can always call or text Oconee Events Monday-Friday from 8:30am to 4:30pm.

 

How do I confirm my order?

Make sure the quote is actually turned into a reservation.  We have had clients (even venues) to think they have reserved something with us and it’s still a quote and not on our radar at all.  

Do you require a deposit and is it refundable?

A 50% non-refundable deposit is required on ALL reserved equipment.

How do I pay?

We accept checks and all major credit cards.

You can call to pay over the phone with credit/debit card. There is a 3% credit/debit card processing fee for each transaction. Reservation must be paid in full prior to delivery.

Do you deliver?

Yes.  There is no minimum order for delivery.  Delivery on the weekend will incur a higher fee. 

We do not deliver/install day-of unless mutually agreed upon.  

Do you allow customer pickup?
No, we do not offer customer pickup.
    Do you provide services to flip the room from ceremony to reception?

    No, we do not move chairs from one site to another. We can add a stage or dance floor during the cocktail hour at an additional fee.  

    Do you provide set up and breakdown services?
    Setup and takedown services are available for events at an additional charge and must be arranged in advance.
    Am I able to make changes to my order?

    After placing a reservation, you are not locked in to your order. You can make changes once you receive your final RSVPs. All orders must be finalized 7 days before delivery or pickup. This will reduce the likelihood of errors that can result from last minute changes. Additions to orders are allowed but will be subject to availability.

    Can I cancel my order?

    If for any reason you need to cancel, you must give written notice within 5 business days prior to delivery/installation in order to avoid full charges on all reserved equipment. Of course, the 50% non-refundable deposit, is not refunded.

    Can I receive a refund for items I didn't use at my event?

    No, you cannot receive a refund for items reserved and delivered that were not used at your event.

    What is the length of the rental?
    Event rental rates are not charged per day.  We allow customers to pick up rentals the business day before the event and return the items the business day after the event.  
    When is final payment required?

    The remaining balance or 100% is due 24 hours prior to event set up.

    What are your hours of business?

    You can call or text Oconee Events Monday-Friday from 8:30am to 4:30pm.

    Please make an appointment to speak to someone or see rentals in person.  If you drop by, the events team may or may not be there.  They have crazy hours, depending on the amount of work they have in a single day.  And our event planner works remotely.

    What is your Busy Season?
    Spring Busy Season is March 15 through June 15. 
    Fall Busy Season is September 15 through December 1.  
    We try our best to accommodate requested delivery days/times, but schedule is subject to change. 
    October is our busiest month of the year.  We try our best to accommodate specific delivery days/times.  Delivery schedules are not finalized until a week before and are subject to change.  
    We only service the surrounding Athens/Watkinsville area during busy seasons (with a few exceptions).
    What Counties do you provide service?

    Oconee, Clarke, Barrow, Oglethorpe, Jackson, Madison, Walton and Morgan Counties.

    We only service the surrounding Athens/Watkinsville area during busy seasons (with a few exceptions).

    There is an out of town rental fee minimum.

    Do you offer discounts?

    We offer summer and winter discounts that are subject to change. 

    Do you set up tents in the rain?

    Working in the rain is part of Oconee Event’s job description.  However, we will not install a tent during a thunderstorm or high wind conditions. 

    Do you offer rain plans?
    Yes, at our discretion. The tent rain plan requires a 50non refundable deposit.  If you decide not to use the tent, you do not get the deposit back, but you don’t have to pay the remaining balance on the tent.  A final decision would need to be made within 48 hours of the install date. 
    We do not offer Rain Plans during busy seasons. 
    Is Oconee Events and Oconee Rental connected?

    Yes, we are the same business with an events side and a heavy equipment rental side.  Oconee Rental is available to take payment during business hours. But they won’t talk to you about event rentals and we won’t talk about heavy equipment rentals :).